Wooden letter tiles spell 'STEP BY STEP' on a light wood surface with two dark stones nearby.

Order procedure

This is a process in which you directly enter your personal information to help prevent identity theft. Please complete all steps in order by reviewing, entering the required information, and submitting the form. Once all steps are completed, you will typically be contacted within 1–2 days by a local installation provider in your area to schedule your device installation. However, this timeframe may vary depending on your location.At that time, please coordinate a convenient date and time with the representative.

Screenshot of a dark chat bubble with a scam SMS asking to tap a link to verify a Coway USA order; blue links are visible and a hand icon appears to tap the link. — Step-1

Step-2

Verification instructions card from Coway with a red arrow pointing to the black Proceed button at the bottom. — Step-3

Screen shows a Review Orders page with contractor and installation address fields, a product card, and a large red REVIEW stamp with a downward red arrow indicating review step. — Step-4

Mobile app screen showing Personal Detail form to verify identity: choose ID Card or SSN, fill in first and last name, then tap Verify; steps highlighted with 1 and 2 badges; Payments section below. — Step-5

Screen prompt to get ready to scan ID with a card icon and a large blue 'I'm ready' button (cursor tapping) at the bottom. — Step-6

Consent modal for identity verification by COWAY USA INC with Stripe; blue 'Agree and continue' button highlighted below; Decline option visible. — Step-7

Verification screen with a modal asking to allow camera access; prominent 'Grant access' button on a blue bar. — Step-8

Screen shows an ID capture step: a blurred ID front on a keyboard, with Auto/Manual tabs and the 'Front of ID' instruction to place it on a flat surface. — Step-9

Tutorial screen showing an ID card laid face up on a flat surface, with a hand-toke shutter icon and the text 'Front of ID' - tap to capture. — Step-10

Mobile app screen titled Personal Detail showing identity verification: choose ID Card or SSN, enter first and last name, partial SSN, and a Verify button. — Step-11

Payments form with Card and Bank Account options and fields for name, card details, expiry, CVC, date, and a Search Address button. — Step-12

Address autocomplete results for '249' with Lomita, CA addresses and a mobile keyboard visible. — Step-13

Mobile screen showing two success cards: 'Submission Received' with a green check, and 'Registered' under Payments; bottom Submit bar visible. — Step-14

Step-15